Question 1

Do I need to know what I want before booking?

Accepted Answer

Not at all. Many of our clients come in unsure — and that’s completely fine. We start every appointment with a consultation, where we talk through your hair goals, concerns, and what’s possible for your hair right now.

Question 2

What’s the price for a full transformation?

Accepted Answer

It varies depending on your hair, the process required, and the result you're after. We’ll give you an honest estimate after consultation — no pressure, no surprises. You can also view our current price list when booking.

Question 3

Do you offer silent appointments?

Accepted Answer

Yes — we get it. If you’d prefer a quieter experience, just let us know when booking. We’re here to meet you where you’re at.

Question 4

Is Odd Apple a good salon for vivid colour in County Durham?

Accepted Answer

Absolutely — vivid colour is one of our core specialities. Becky Sutherland, our founder, is a national educator and brand ambassador for Crazy Color and Osmo. Clients travel from across County Durham and the North East for bold, creative colour work done with care and precision.

Question 5

Do you offer a welcoming salon environment for people with anxiety or sensory needs?

Accepted Answer

Absolutely. We offer silent appointments, clear communication, and a calm, non-judgemental environment. Whether you’ve had a bad salon experience in the past or just need space to decompress, Odd Apple in Langley Moor is designed to feel like a safe space.

Question 6

Do you see clients who are growing out grey or embracing natural texture?

Accepted Answer

Yes — we love working with hair journeys of all kinds. Whether you’re blending out old colour, embracing silver, or learning how to manage your natural curls, we’ll guide you with honesty and care. Our consultations are judgement-free and fully focused on you.

Question 7

How do I book an appointment?

Accepted Answer

Appointments can be reserved through our online booking here. For major colour changes or transformations, we always recommend a consultation and a patch test is required before any new colour service.

Question 8

I’ve had bad salon experiences before. How is Odd Apple different?

Accepted Answer

We hear this often. At Odd Apple, we lead with honesty and care — not ego or upselling. Our job isn’t to rush you or make assumptions. It’s to help you feel comfortable, confident, and fully seen from the moment you arrive.

Question 9

Where are you located?

Accepted Answer

You’ll find us at 43 High Street, Langley Moor, County Durham (just minutes from Durham City). There’s easy access nearby and a warm welcome waiting inside.

Question 10

Do you offer balayage or lived-in blondes in Langley Moor?

Accepted Answer

Yes — balayage, blonding, and soft, dimensional colour are a huge part of what we do. We create bespoke colour plans that grow out beautifully and suit your skin tone, lifestyle, and maintenance preferences. If you’re looking for balayage in Langley Moor or the Durham area, you’re in the right place.

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